1-800-590-5844 

We will never release a customer's personal information,
including name, address, or credit card number, to any third party.

Products are for sale to the general public, contract purchasers, interior decorators, and designers.

We accept orders through our on-line secure shopping system or by fax, e-mail, or phone. We will need the item number. All orders must include: name, ship to address, phone number, and any special shipping instructions.

Tax:All sales shipped out of the state of Arkansas within the United States will not be charged sales tax. In state sales will be charged tax unless an Arkansas sales tax permit is provided.

Payment Methods: Master Card, Visa, American Express, Discover, PayPal or proforma (payment in advance). Checks returned for insufficient funds will be charged $20.00.

Shipping: Is by UPS/FedEx/DHL when possible or truck when weight and size warrant or due to the fragile nature of the item. During the checkout process, you have the option to indicate that you would like notification of shipping costs before the order is completed.

For orders that ship outside the Continental U.S., including Hawaii, Alaska, Canada, Mexico and all International addresses, please contact us for a shipping quote, we will be happy to assist you.

Call us at 1-800-590-5844, theTiffanyLampStore.com customer service hours are Monday through Friday, 8am to 5pm (Central Standard Time). Please note that our customer service is provided by Interior Mall, Inc.

Shipping charges for deliveries outside of the continental U.S. will be quoted via e-mail within 2 business days of placing your order. Please note that our free shipping offers apply only to shipments made to the 48 contiguous United States. Shipping quotes do not include customs charges, duties, dock fees, brokerage fees or any other internationally related charges.

Lost or Damaged Goods: All packages must be inspected by the recipient upon delivery before accepted. If there is damage to the package have the carrier make a note immediately. If you receive a package that is in good condition but the merchandise is damaged, call us immediately. Save all of the packaging that came with it. At that time we will issue a claim.

Delivery:The approximate ship time on all items is 14-20 business days with exception to special order items that can take up to 6 weeks.

Returned Goods: No return will be accepted unless authorization has been given. Returns other than damages or defective goods are subject to a 25% restocking fee. Please ask your sales representative about the product you are ordering for the return policy.

Pricing:All prices are subject to change without notice. All shipping and special processing charges are additional.

Images: Be advised that computer images do not always represent color accurately.